To reduce the risk of patient harm from IT, we are developing: a national automated IT critical incident database and alert system; a surveillance method for early detection of IT associated events in health services; and evidence-based recommendations to improve preparedness and responses to IT incidents.

Using advanced clinical analytics, we are translating the next generation in decision support technologies into practice, in support of better, and safer, clinical and population decision-making. We are also developing research evidence and guidelines for the safe and effective implementation of these tools into clinical settings.

Working with consumers, system designers and service providers, we are researching factors that lead to successful implementation of consumer digital health tools and developing evidence-based guidelines for the design of consumer apps and the health services in which they are embedded.