Yin K, Lau, AYS. [invited book chapter] Field Methods for Patient Ergonomics: Interviews, Focus Groups, Surveys, and Observations. The Patient Factor: Theories and Methods for Patient Ergonomics. May 12, 2021, CRC Press
Patients are increasingly encouraged to take an active role in managing their health and healthcare. New technologies, cultural shifts, trends in healthcare delivery, and policies have brought to the forefront the “”work”” patients, families, and other non-professionals perform in pursuit of health. This volume provides a theoretical and methodological foundation for the emerging discipline of